Effective Date: March 27, 2025

1. Introduction

Nanotech Computers (Pty) Ltd ("we," "our," "us") presents this Nanotech Computers Privacy Policy to protect your personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile applications, or interact with us in other ways.

2. Information We Collect

We collect personal information that you provide to us, such as:
– Name
– Email address
– Phone number
– Billing and shipping addresses
– Payment information

We also collect information automatically when you use our services, including:
– IP address
– Browser type
– Operating system
– Pages viewed
– Timestamps

For our mobile app, we may collect additional data such as location information and device identifiers.

3. Purpose of Collection

We collect your personal information for the following purposes:
– To provide and improve our products and services
– To process transactions and communicate with you
– To personalize your experience
– To analyze usage trends
– To comply with legal obligations

4. Legal Basis for Processing

We process your personal information based on your consent, to perform a contract with you, to comply with legal obligations, or for our legitimate interests, such as improving our services.

5. Sharing Your Information

We may share your personal information with:
– Service providers who assist in our operations
– Legal authorities when required by law
– Business partners with your consent

We ensure that any third parties we share data with comply with POPIA.

6. International Data Transfers

If we transfer your personal information outside of South Africa, we will ensure that the recipient provides an adequate level of protection as required by POPIA.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

9. Your Rights

Under POPIA, you have the right to:
– Access your personal information
– Correct inaccurate information
– Object to processing
– Request deletion of your information
– Withdraw consent

To exercise these rights, please contact us at info@nanotech-computers.com.

10. Complaints

If you believe that your personal information has been processed in violation of POPIA, you may lodge a complaint with the Information Regulator, see https://inforegulator.org.za/complaints/ for the complaints process.

11. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Advertising and Analytics

We may use third-party service providers like Google AdMob and Google Analytics for Firebase to display ads and collect anonymous usage data. These services may collect and process data such as device identifiers, advertising data, and app usage statistics to serve relevant ads and improve app performance.
You can opt out of personalized advertising through your device settings by limiting ad tracking or resetting your device's advertising identifier.

14. Tracking Technologies and App Tracking Transparency (ATT)

Our app may request your permission to track your activity across apps and websites owned by other companies, as required by Apple's App Tracking Transparency framework. This is used to deliver personalized ads and measure ad performance. You may allow or deny tracking permissions through the prompt displayed in the app or modify your choice later via device settings.

15. Data Collected by Third Parties

Third-party services integrated within the app (such as payment processors, analytics providers, and ad networks) may collect and process data independently. These third parties are governed by their own privacy policies. We encourage you to review their privacy practices before using their services.

16. Data Collection Overview

This provides an overview of the types of data we collect, the purposes for which it is used, and whether it is shared with third parties.

Data Type	Purpose	Shared with Third Parties
Name, Email, Billing Info	Account Management, Purchases	No
Device ID, Advertising Data	Personalized Ads, App Analytics	Yes (Google AdMob, RevenueCat)

17. Data Subject Rights under GDPR (If Applicable)

If you are located in the European Economic Area (EEA), you are entitled to certain rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local data protection authority.

18. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

19. Contact Us

For any questions or concerns regarding the Nanotech Computers Privacy Policy, please contact us at info@nanotech-computers.com.